Shipping and vat

General shipping fees apply for all 190 countries in the world, for all merchandise.

For customer in EU countries there are no hidden costs, like additional TAX or customs fees. For private person in EU countries local VAT is charged, for private person in NON-EU countries 0% vat is charged. For companies in EU(ex. Austria) and NON-EU 0% vat is charged. 

No VAT is charged on goods delivered to Switzerland and any other countries not in the EU zone. We will include an export certificate for Switzerland and other countries not in the EU zone. For countries outside EU local TAX and customs fees are charged by your local authorities.

All merchandise is sent with-in the European Union, from a warehouse in Germany, Slovenia, Italy and Austria.

Our reliable logistics partners are DHL, GLS, DPD and Kuehne+Nagel. All transport is insured.

Delivery time

When you select the country, the time of delivery will be automatically displayed.

Shipping time is listed under every product  and automatically adjusted, depending on stock and your location.

With your order you will receive tracking number, to track your order on http://www.dhl.com/en/express/tracking.htmlc ;  www.dpd.com.; https://gls-group.eu/EU/en/parcel-tracking ; http://www.kn-portal.com/faqs/shipment_tracking_help/

Please allow 3 working days for delivery within Germany, Austria, Swizerland, United Kingdom, Italy, France, Belgium, Czech Republic, Denmark, Ireland, Luxembourg, Poland.
Please allow 5 working days for delivery to all other countries within the EU.

Please allow 10 working days for delivery to all other European countries not in the EU zone.

International delivery

We cannot determine the exact shipping rates for International orders. You may order online & and email us“Email me shipping options to my country.” As soon as we receive your email, we will email you shipping rates available to your country and shipping discounts we can offer you.