Help and Account Support

Welcome to the Shower-Toilet.eu Help and Account Support page. We're here to assist you with common account-related tasks and provide answers to your frequently asked questions.

1. Creating an Account

To create a Shower-Toilet.eu account, follow these simple steps:

• Click the "Sign In" or "My Account" button on our homepage.
• Choose the "Create an Account" option.
• Fill in the required information, including your name, email address, and a secure password.
• Click "Create Account."
• You will receive a confirmation email. Click the link to verify your account.
• Congratulations! Your account is now set up.

 

2. Editing Account Information

To edit your account information:

• Log in to your account.
• Navigate to the "Account Information" section.
• Update your name, email address, or contact details as needed.
• Don't forget to save your changes.

 

3. Forgot Your Password?

If you forget your password, follow these steps:

• Click the "Forgot Password" or "Reset Password" link on the login page.
• Enter your email address.
• You will receive an email with a link to reset your password.
• Follow the link and create a new, secure password.

 

4. Returning a Product

To initiate a return, please:

• Log in to your account.
• Go to your "Order History" section.
• Select the order containing the item you wish to return.
• Follow the provided instructions to request a return.

 

5. Received the Wrong Product

If you receive the wrong product, we apologize for any inconvenience. Please:

• Contact our customer support team via email at info@shower-toilet.eu.
• Provide details about the incorrect product received.
• We will promptly assist you in resolving the issue and ensuring you receive the correct product.

 

6. Order Shipping Information

We aim to provide transparent shipping information:

• To check the status of your order, log in to your account.
• Visit the "Order History" section to view order details and tracking information.
• Orders typically ship within [insert expected shipping time frame here].
• If you have any shipping-related questions, feel free to contact our customer support team.

 

We hope this Help and Account Support page has been useful in addressing common account-related tasks and questions. If you require further assistance or have any specific inquiries, don't hesitate to reach out to our dedicated customer support team at info@shower-toilet.eu. We're here to make your shopping experience as smooth as possible.