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After-Sales Service & Support
Europe's Specialist Service Hub
Your wellness investment deserves exceptional care. Our dedicated European service centre provides skilled technical support to ensure your system remains in peak condition for years to come.
Technical Hotline
+43 677 61747675Service & Maintenance Pricing
| Service Item | In Warranty | Out of Warranty |
|---|---|---|
|
Logistics & Shipping Insured transit to/from Service Centre |
FREE | €30.00 |
|
Equipment Diagnostics Troubleshooting & full system testing |
FREE | €23.00 |
|
Limescale Deep Cleansing Essential hard-water maintenance |
N/A | €30.00 |
|
Spare Part Replacement Installation labor fee |
FREE | €25.00 + Parts |
*Diagnostic fee is waived if a repair service follows. In-warranty repairs include all parts and labor at no cost.
Our 4-Step Support Process
1
Notification
Contact our team via phone or email to initiate a support ticket.
2
Safe Transit
Securely ship your unit to our European hub (insured & tracked).
3
Expert Repair
Our technicians diagnose and resolve issues using original parts.
4
Quality Control
The unit is sanitised, tested, and returned in peak condition.
Ready to request support?
Open a Support Ticket via Email